Build “AI + Ecosystem Foundation”, Empower Automakers' Digital Intelligence Upgrades
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SPARK Intelligent Speech Analytics -
SPARK Intelligent Inspection -
SPARK Intelligent Training -
Test Drive Assistant -
Vehicle Assistant
Automotive Knowledge Bases
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AI Agent Platforms -
Knowledge Platforms -
Model Training Platforms
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Localization -
Software + Hardware -
Heterogeneous Computing -
Full-Size -
One-Stop -
Private Deployment
Marketing Solutions
By streamlining the entire lead conversion experience and focusing on meticulous process management and precise customer insights, we can improve conversion rates and reduce lead costs.
Marketing Solutions
By streamlining the entire lead conversion experience and focusing on meticulous process management and precise customer insights, we can improve conversion rates and reduce lead costs.
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Upgrade Services by "Cultivating Top Performers"
Script Quality Inspection: system analysis support + management optimization measures improve script standardization capabilities by 68%.
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Boost In-Store Visit Rates by the "Golden 80 Seconds"
Script Execution: average call duration up to 78 seconds with standardized scripts and intent tags.
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Lower Customer Review Costs with "Review Assistant"
Review Assistant: review time down by 90% with summary, customer profile, and follow-up insights.
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"0.5‰ Lost Lead Recovery"
Lead Rating: lost lead recovery rate up to 0.5‰ based on 105 intent factors and multi-project accumulation.
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Intelligent Work Pass
Noise-reduced recording of multi-microphone arrays and scenario-based role separation; continued recording for over 10 hours; multiple upload options via Bluetooth/WiFi/4G.
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Full-Link Communication Information Access
Connect with omni-channel data including invitation calls, in-store recordings, enterprise WeChat conversations, and user reviews to enable OneID and lifecycle user management.
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Refined Process Management
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Improved Terminal Service Experience
Help outlets monitor employees' script execution and formulate excellent scripts for targeted improvement.
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Refined Service Process Management
Visualized frontline sales data improves data accuracy, enabling transparent, refined sales process management.
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Precise Customer Insights
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Terminal Sales Assistance
Customer information can be extracted to better understand customers' needs, vehicle purchase stages, and customer views. AI will automatically create profiles to improve lead review and follow-up efficiency.
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Customer Voice Mining
Analyze real customer feedback on vehicle features and outlet services to feed back into marketing and updates of competitive product scripts and follow up on strategy customization.
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Activate Built-in In-Vehicle Capabilities with One Click SPARK Speech Analytics Data Platform Service Platform
By streamlining the entire lead conversion experience and focusing on meticulous process management and precise customer insights, we can improve conv
Knowledge Hub
Help automakers build intelligent knowledge bases, empower automakers' full-scenario applications and upgrade knowledge apps.
Knowledge Hub
Help automakers build intelligent knowledge bases, empower automakers' full-scenario applications and upgrade knowledge apps.
Core Features
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Knowledge Access & Processing CapabilitiesProvide enterprise systems and database knowledge access, use LLM capabilities for knowledge classification and extraction, document parsing, and knowledge editing to assist knowledge base construction.
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Multimodal Knowledge Management CapabilitiesSupport parsing and editing of multimodal knowledge like audio, images, videos and tables, enabling display of multimodal knowledge apps.
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Multi-Type Knowledge Management CapabilityBuild a multi-type knowledge base with document repositories and industry knowledge graphs at the core and general Q&A banks as supplements as per automotive needs, flexibly matching business scenarios of automakers.
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Full-Chain Tools and Service CapabilitiesOffer full-chain optimization tools and services tailored to customers' IT and business infrastructure for optimal results of business scenarios.
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Flexible Application Management CapabilitiesSupport API-based apps for terminal business systems or terminal invocation and collect feedback to enable iterative evolution in response to automakers' various application scenarios and systems.
Application Scenarios
Knowledge hub solutions help bring automotive knowledge and applications to practice.
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R&D Assistant
LLM capabilities like generation, search, and recommendation provide full-chain tools for R&D and design, enabling R&D personnel to quickly access professional expertise from multi-type documents and offer multi-source design consultation, design document generation, and design reference, thereby setting one-stop solutions for corporate R&D.
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Vehicle Assistant
AI techs like industry-leading LLM improve knowledge management and service efficiency, help automakers build their next-generation vehicle assistants, underscore brand intelligence and assist users in tackling vehicle-related issues accurately with convenience.
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Sales Assistant
LLM capabilities support salespeople by offering sales script prompts and reception guidance to improve sales efficiency and customer satisfaction. Also, personalized recommendations and customized services help sales consultants elevate customers' car-buying experience.
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Repair Assistant
Graph-based association and LLM data-processing capabilities empower technicians to troubleshoot problems and offer timely solutions, improving their efficiency and accuracy in identifying issues.
One-stop Automotive LLM Solutions
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Automotive LLM Foundation-
Industry Laws and Regulations Data -
Professional Knowledge Data
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Automotive Interaction Data
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Multi-Size LLMs
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Industry Application Tuning
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Ready-to-Use Intelligent Automotive Apps-
SPARK Sales Assistant
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User Voice
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Work Order Assistant
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Quality Assistant
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Code Assistant
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Full-Stack LLM Development Services for Automakers-
Private Deployment
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Integrated Software & Hardware
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Training Platforms
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AI Agent Development Platforms
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End-to-End Companion Service
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